Licensing Officer

Job Type:
Job Sector:
Public Sector
South West
£25 to £25 per hour
Kenyon Block Consultants
Job Ref:

We are looking for a Licensing Officer to join our local authority client

The contract will be for an initial three months, but is likely to be extended

The pay will be in the region of £25 per hour (umbrella company rate)

Role Overview

To oversee and ensure compliance with all non-highway licensing legislation enforced by the Council, by acting as the primary point of delivery for licensing authorisations and registrations. Monitoring developments in Licensing practice and the business and regulatory environment in which businesses operate. Carry out enforcement action in respect of unlicensed activities. Oversee, and participate in partnership working with external organisations such as the Police, Pub watch, businesses, and any other stakeholders to facilitate collaborative solutions to shared outcomes.
Manage electronic systems for recording licence applications and compliance of authorisations issued.

Role Purpose:

To be responsible for all duties associated with the administration of the licensing service including the management and maintenance of the licensing database, the receipt and processing of official applications, data entry, amendment and retrieval, monitoring, identifying and reporting on licensing trends and collating official returns.
Certify, record, where appropriate authorise and act upon licence applications, sharing incoming data with partners on an informed basis and as appropriate.
To be able to communicate with and respond to questions effectively to licence applicants, responsible authorities, members of the public and elected members.
To be responsible for interpreting licensing legislation and guidance when dealing with all licence applications
Provide an advisory service to customers and internal and external partners, utilising a detailed knowledge of Licensing law and procedures.
To be able to recognise, interpret and work to statutory guidelines as defined in licensing legislation
To interpret, assess and to report to the Licensing Manager on licensees, licensed premises and licence applications that fail to meet statutory deadlines or guidance.
To work closely with and support the Police Licensing Service, ASB team and other partners as directed by the Licensing Manager
Oversee the day to day contract management of those undertaking administration of the licensing function.
Inspect premises to check compliance with licensing conditions and to support multi-agency working
To inspect private hire and hackney carriage vehicles as required and take appropriate enforcement action
To process and administer private hire and hackney carriage driver and vehicle applications
Carry out enforcement activity to check compliance with Public Protection legislation; to examine procedures and check products and equipment as may be required
Take appropriate enforcement action proportionate to any non-compliance; and advise licensees both verbally and in writing of legal requirements as may be necessary.
Investigate complex breaches of legislation including taking of statements; gathering evidence and interviewing under caution persons suspected of offences in accordance with the Police and Criminal Evidence Act, associated legislation and procedural requirements, and in conjunction with the Licensing Manager, take appropriate enforcement action in line with Departmental policies. The investigation may include the seizing of evidence; the taking of witness statements; the submission of goods and samples for testing; the interviewing of suspected offenders; and the issuing of statutory notices to prevent unsafe goods being moved, sold or to require goods to be recalled, or to issue improvement, prohibition and closure notices of premises where competent to do so.
When requested to attend and support pub watch meetings and encourage good links with licensees
To support licensees and their agents in completing licence applications and give advice and be the main point of contact throughout the licensing process.
To advise applicants and the public on licensing matters and where necessary manage the delivery of negative feedback to them on contentious issues.
Prepare reports for prosecution/ licensing review in accordance with evidential requirements; make recommendations as to further action and give evidence in court as required.
To carry out visits/inspections outside of normal working hours.
Where required, to undertake duties associated with investigating, collecting and handling stray dogs. This will include the post holder carrying out manual handling duties.
To carry out licensing visits of pet shops, riding establishments, tattooists, skin piercers and animal boarding establishments
To prepare reports to Licensing Committee in respect of all Licensing matters as required and to deputise at meetings to present reports in the absence of the Licensing Manager
To monitor licensing income on a monthly basis to report the Licensing Manager
To identify outstanding debts in relation to licensing and report outstanding matters to the Licensing
Manager and respond accordingly.
To represent the Licensing Service at internal and external meetings
To write and prepare reports and briefing notes associated with Licensing and other operational issues as directed by the Licensing Manager
To positively contribute to the corporate project teams when required.
To oversee and direct temporary staff employed from time to time.
To undertake any other appropriate function as directed by the Licensing Manager and Head of Planning, Regulatory and Heritage

Knowledge and Experience


Experience in all aspects of local authority licensing role, with a sound working knowledge of the legal and procedural aspects of local authority licensing and registration functions, relevant government policies and the influence of the business environment.
English Language and Mathematics to GCSE ‘O’ level or equivalent.
An understanding of IT including MS office and spreadsheet \ database packages
An ability to make site visits
Ability to communicate effectively and establish good working relationships
Commitment to innovation, flexible working and team work
Proven ability to form effective working relationships with elected members, senior officers and representatives of other organisations
A full driving licence


A Certificate of Higher Education in Licensing Law and Practice or equivalent
Completion of familiarisation courses in RIPA (Regulatory and Investigatory Powers Act) and PACE (Police and Criminal Evidence Act).
Experience of working with partners and external organisations
Experience of working with Stray Dogs and Animal Licensing, including Pet Sop Licensing, Animal Boarding and Riding Establishments
Experience of using Caps Uniform and Idox
Job Specific Competencies: (All Essential)
Commitment to partnership working
Excellent written and verbal communication skills
Good organisational skills
Flexible and responsive
An ability to deal with a wide range of customers.
Decision Making: (All Essential)
Advising Members of the Council and Senior officers on technical matters
Advising colleagues and partners on technical matters
Advising on the validity of responses to applications and requests for Licences and reviews.
Determining license applications under delegated authority .

Key Behavioural Competencies:
Self Aware

Awareness of one’s own behaviour, values, attitudes, strengths and weaknesses
Ability to reflect on one’s behaviour and change them
Awareness of how one’s own behaviour influences others
Has integrity
Leading by example – being the role model you wish others to grow in to
Giving space to others
Enabling development through co-creation and collective learning
Has meaningful relationships
Is compassionate and accepting of others
Connecting with others on an honest human level
To be aware of and utilise personal strengths and resources
Keeping a positive outlook and using challenges as personal growth
Has clarity of intention
Clear and effective communicator
Is purposeful and makes decisions
Contacts and Relationships
Working closely with the partners listed below, improving communication and connectivity in order to make better use of the resources, facilities, relationships and partnerships. Working in a collaborative manner with external and internal customers, community members and other bodies that interact with this role.
Colleagues from external agencies – eg other health professionals, the Police, Inland Revenue, Fire Authority etc - to share intelligence on criminal activity and engage in joint initiatives
Other Council service areas
The local Primary Care Trust/Health Protection Agency
National Government Agencies
Business owners and senior managers, landlords
Members of the public

Please send your CV through to

Contact Details:
Kenyon Block Consultants
Tel: 020 8360 7289
Contact: Phyllis Kenyon

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